Business Communication: Expressing Yourself Properly When Speaking & Writing

By Jerry Gleason



When you speak, are you taken seriously?

Do you know when to text, when to email, and when to write more formally?

BUSINESS COMMUNICATIONS helps you sound like a professional! It walks you through the basic aspects of non-verbal and spoken communication, including tips on pronouncing business words that are commonly pronounced incorrectly. The book covers the basics of written business communications, helping you improve your writing.

BUSINESS COMMUNICATIONS talks about everyday concerns in the fast-paced, electronic, 24/7, constantly-connected business world. It helps you write business texts and emails, and describes when to use them. It also focuses on basic types of business documents: memos, letters, reports, tables and charts.


102 pages, printed in black


5 x 0.2 x 8 inches

ISBN-10: 1-60621-002-5

ISBN-13: 978-1-60621-002-5

JERRY GLEASON has worked in large corporations, nonprofits, small mom-and-pop businesses, and his own company. He teaches English at Westchester Community College in Valhalla, NY.

RUTH LEVY-SCHRUDHOFF has taught business education courses at the university and community-college level for nearly 50 years. Her special expertise (and her favorite course) is business communications.


Essential reading for young professionals

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